“My 80 year-old mother lives with us and while we were on holiday, Stuart checked in with my mother several times to ensure there were no problems. He relayed the patio because we were concerned mother would trip over on the old patio. Nothing is too much trouble.”
“Whenever we have any problems, we are met with a response pretty much straight away and then it will always be sorted within 24 hours. They bought all 6 of us Christmas, Easter and birthday cards/presents, which just shows how thoughtful they are. I’ve been living in rented properties for the past 5 years and never had the service that I’m receiving with Phil and Kath.”
“I am an international student and I usually spent most of my time in my library, getting home at around midnight. My landlord often looks into my fridge shelves and if she notices I don’t have any food, she saves some of her own dinner for me. Being an international student coming from a developing country, no one would believe that I am receiving support to that level.”
“David cares about his tenants as people—he has done so much more than any other landlord I've had in terms of practical property improvements. But what makes him really special is that he takes time to know his tenants and becomes a friend to all who live in his house.”
“He always cares if his tenants are happy and wants everyone to feel like home. He took us for a Christmas dinner which was a lovely gesture.”
“When we had beast of the East, my boiler packed in. I called my landlord who walked over 5 miles in a snow storm (we were on red alert) came and fixed the boiler. Thanks to him me, my partner and little boy didn't suffer over the cold period.”